OkkeBet Privacy Policy – How We Protect Your Personal Data

1 Introduction

OkkeBet operates the online gaming and sports betting platform accessible at okkebet.com. We are committed to protecting the privacy of every player who registers and uses our services. This Privacy Policy describes how OkkeBet collects, uses, discloses, and safeguards your personal information in connection with our platform.

This policy applies to all users of okkebet.com and any associated mobile applications or services. By registering an account or continuing to use OkkeBet, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your data, please do not use our platform.

OkkeBet operates in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, its Implementing Rules and Regulations, and relevant issuances from the National Privacy Commission (NPC). Our Data Protection Officer (DPO) oversees compliance with these obligations and can be reached through the contact details at the end of this policy.

2 Data We Collect

OkkeBet collects personal information in the following categories:

OkkeBet does not intentionally collect special categories of sensitive personal information (such as racial or ethnic origin, health data, or biometric data) unless specifically required by law or regulatory bodies for identity verification purposes.

3 How We Use Your Data

OkkeBet uses your personal data for the following purposes:

• Account management: Creating, verifying, and maintaining your OkkeBet account, including identity and age verification.
• Service delivery: Processing bets, deposits, and withdrawals; providing access to games and platform features.
• Customer support: Responding to your inquiries, resolving disputes, and improving our support quality.
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent transactions, account abuse, and unauthorized access.
• Legal compliance: Meeting our obligations under Philippine law, including anti-money laundering (AML) requirements and regulatory reporting to relevant gaming authorities.
• Marketing communications: Sending you information about promotions, bonuses, and new features — but only if you have opted in to receive such communications. You can opt out at any time.
• Platform improvement: Analyzing usage patterns to improve game performance, user experience, and new feature development.
• Responsible gaming: Monitoring gaming behavior to identify signs of problem gambling and reach out to players who may need support.

4 Legal Basis for Processing

Under the Data Privacy Act of 2012, OkkeBet must have a lawful basis for processing your personal data. Depending on the specific processing activity, we rely on one or more of the following:

• Contract performance: Processing necessary to provide the services you signed up for — your account, deposits, betting, and withdrawals.
• Legal obligation: Processing required to comply with Philippine law, including AML regulations, gaming license conditions, and tax reporting requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and service improvement where our interests do not override your rights.
• Consent: Processing for marketing communications, optional surveys, and any other purpose where you have given explicit permission. You may withdraw consent at any time without penalty.

5 Data Sharing & Disclosure

OkkeBet does not sell or rent your personal data. We may share your information with the following categories of third parties only when necessary and under strict conditions:

• Payment processors: GCash, Maya, GrabPay, BDO, BPI, UnionBank, and other payment service providers need certain transaction data to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC services used to verify your identity and comply with anti-money laundering regulations.
• Regulatory authorities: Philippine gaming regulators, the National Privacy Commission, Anti-Money Laundering Council (AMLC), and law enforcement agencies when legally required.
• Technology partners: Cloud hosting providers, analytics platforms, and cybersecurity services that help us operate the platform — all bound by data processing agreements.
• Game providers: Licensed third-party game developers whose games are available on the OkkeBet platform. Only minimal technical data (e.g., player session ID) is shared, never personal identity data.

All third parties with whom we share data are required to maintain appropriate security measures and may only use the data for the specific purpose for which it was shared. OkkeBet remains accountable for data shared with processors operating on our behalf.

6 Cookies & Tracking Technologies

OkkeBet uses cookies and similar tracking technologies to operate and improve our platform. Cookies are small text files stored on your device when you visit our site.

• Essential cookies: Required for the platform to function correctly — keeping you logged in, remembering your preferences, and enabling secure transactions. These cannot be disabled without breaking the platform.
• Analytics cookies: Help us understand how players use the platform, which pages are most popular, and where technical issues occur. This data is aggregated and anonymized.
• Preference cookies: Remember your settings, such as language preferences and display options.
• Marketing cookies: Used to show relevant promotions to you on our platform. Only activated with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect your ability to use certain OkkeBet features. By continuing to use our platform, you consent to our use of cookies as described above.

7 Data Security

Protecting your personal information is one of OkkeBet's top priorities. We implement multiple layers of technical and organizational security measures to safeguard your data against unauthorized access, disclosure, alteration, or destruction.

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• AES-256 encryption for sensitive data stored at rest in our databases.
• Two-factor authentication (2FA) available for all player accounts.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Role-based access controls ensuring only authorized personnel can access specific categories of player data.
• 24/7 fraud monitoring systems that flag unusual account behavior in real time.
• Incident response procedures in place to contain and report data breaches within the timelines required by the NPC.

8 Data Retention

OkkeBet retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations.

• Active accounts: Personal data is retained for the full duration of your account's active status plus an additional period as required by law after account closure.
• Transaction records: Financial transaction data is retained for a minimum of five (5) years in compliance with Philippine AML laws and gaming regulatory requirements.
• Support communications: Chat logs and email records are kept for up to two (2) years after the last interaction for quality assurance and dispute resolution purposes.
• Marketing data: Email preferences and related data are retained until you withdraw consent or for one (1) year of inactivity, whichever comes first.

Once the applicable retention period expires, personal data is either securely deleted or anonymized so it can no longer be linked back to you as an individual.

9 Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights regarding your personal information held by OkkeBet:

To exercise any of these rights, contact OkkeBet's Data Protection Officer at privacy@okkebet.com. We will respond within fifteen (15) business days in line with NPC guidelines.

10 Children's Privacy

OkkeBet's platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from individuals below the legal gambling age. If we discover that a minor has created an account on OkkeBet, the account will be immediately closed and any funds returned to the payment source, pending standard verification.

If you believe a minor has accessed or registered on OkkeBet, please contact us at support@okkebet.com so we can investigate and act promptly.

11 International Data Transfers

OkkeBet primarily stores and processes data on servers located within or serving the Philippines. In some cases, data may be processed by our technology partners in other countries — for example, cloud infrastructure providers or cybersecurity services with globally distributed data centers.

Whenever personal data is transferred internationally, OkkeBet ensures that adequate safeguards are in place, including data processing agreements aligned with NPC standards and contractual clauses that obligate foreign processors to maintain equivalent levels of data protection.

12 Updates to This Privacy Policy

OkkeBet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify registered players via email and/or a prominent notice on the platform at least seven (7) days before the changes take effect.

The "Effective Date" at the top of this page will always show when the current version was last revised. We encourage you to check this page periodically so you're always aware of how we handle your data. Continued use of OkkeBet after a policy update constitutes your acceptance of the revised terms.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please reach out to our Data Protection Officer:

For complaints that remain unresolved after contacting us, you have the right to escalate your concern to the National Privacy Commission of the Philippines. Visit the NPC's official website for filing procedures and contact information.